Orders and Positions

AT diagram

FAQs

The following FAQs apply to clients who held open positions at 10pm BST on 27th July, and thus have both 'Primary' and 'Secondary' accounts (with the exception of Q8, which applies to all new positions opened from 29th July).


  • 1. Are my existing positions subject to the new margin requirements?
  • 2. Where are my existing positions?
  • 3. Can I keep my existing positions open?
  • 4. What will happen to guaranteed stops and other risk management features on my open positions?
  • 5. I have an open position on a future contract. Can I roll over to the next contract?
  • 6. Where can I see my Trading History?
  • 7. How do I open new positions?
  • 8. What are the margin requirements for new positions?
  • 9. Why is my margin requirement not decreasing after I place orders?
  • 10. Can I open new positions on my Secondary account, with the previous margin requirements?
  • 11. What will happen to my existing entry orders?
  • 12. Can I hedge existing positions using previous margin rates?

  • Q1) Are my existing positions subject to the new margin requirements?

    No. Your existing positions will remain on the original margin settings that were in place when they were opened prior to 29th July.


    Q2) Where are my existing positions?

    Any existing open positions you held will appear under your Secondary account. You'll need to switch to your Secondary account to access them. Any open positions will be moved to your secondary account and no profit or loss will be realised.


    Q3) Can I keep my existing positions open?

    Yes. Existing positions will remain open in the Secondary account (providing you maintain sufficient funds to cover margin requirements), until you decide to close them.


    Q4) What will happen to guaranteed stops and other risk management features on my open positions?

    When we make the transfer, your attached stops and limits will be migrated across along with the position they are attached to. This means that any orders that would reduce or close an open position will be migrated, while any order that would open a new position will not be migrated.


    Q5) I have an open position on a future contract. Can I roll over to the next contract?

    Any quarterly future contracts can be rolled over to the next period. Any future contracts with other time periods, such as annual futures, will not have roll overs enabled. Please ensure that you have the “Auto rollover” box ticked on the market you wish to roll over if the position is a Spread Bet, or contact client management if you have a CFD position.


    Q6) Where can I see my Trading History?

    To view your trading history, you'll need to switch to your Primary account.


    Q7) How do I open new positions?

    To open a new position, ensure you have switched to your Primary account. You can then open a new position as you would do normally from within the trading platforms.


    Q8) What are the margin requirements for new positions?

    You can view revised margin rates for Retail and Professional Traders from 29th July onwards below. To find out the individual margin requirement for a specific market, select 'Key Market Information' from the drop-down menu next to that market in the trading platform.

    New Min. Retail Margin Rates New Min. Professional Margin Rates 
    Major Indices 5% 0.25%
    Major FX 3.33% 0.25%
    Commodities 10% 0.5%
    Shares 20% 3%
    Crypto 50% 5%


    Q9) Why is my margin requirement not decreasing after I place orders?

    Due to ESMA regulations, we can no longer offer the option to reduce margin requirements for retail clients. This includes the option of “orders aware margins” that City Index had included on some markets, which reduced margins according to attached orders.


    Q10) Can I open new positions on my Secondary account, with the previous margin requirements?

    No. You will only be able to open new positions using your Primary account, which will be subject to the revised retail margin rates outlined above. Professional Clients are exempt from these revised margin rates. To find out more, visit our Professional Trader page.


    Q11) What will happen to my existing entry orders?

    Whilst any existing open positions will remain on your Secondary account (including any associated orders, such as stop loss and limit orders), it is important to note that any entry orders you have placed prior to 29th July will be cancelled, and thus will not be present on either your Primary or Secondary accounts. You will need to recreate any entry orders on your Primary account after 29th July.

    Note: This will only be the case if you have open positions up to 29th July and thus have a ‘Secondary’ account created. If you do not hold any open positions on your account up to 29th July, then any entry orders have will be unaffected.


    Q12) Can I hedge existing positions using previous margin rates?

    Any new positions opened after 29th July will be on the new retail margin rates and will need to be opened using your Primary account. For example, if you held a long position on a market prior to 29th July, and you wish to hedge it by opening a short position on the same market after 29th July, you would need to open the short position on your Primary account, and it will be subject to the new, adjusted margin rates.

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