Account Reactivation

  • If you haven’t traded with us for over 12 months your account will go into a dormant status preventing you from being able to login (for security purposes).

    How can I reactivate my account?

    To reactivate your account you simply need to complete our short online Account Reactivation Form to ensure we have your latest contact details and can reassess your trading experience.

    After you submit the short form, a member of our friendly Account Management team will be in touch to let you know if we need anything further from you or to let you know when your account has been reopened.

    If you have any questions or need to discuss any aspect of your account, please call us on 0207 107 7371.