1. City Index is subject to data protection legislation in the
UK. We are therefore committed to protecting your privacy and
maintaining the security of any personal information that we
receive from you. If our Privacy Policy changes, we will place an
updated version on this page.
2. The purpose of this statement is to explain to you what personal
information we collect and how we and our associated companies may
use it.
3. The personal information we hold is only used for establishing
and managing your account, to help us identify you when you contact
us and supplying you with information regarding opportunities that
we believe may be of interest to you. As a result we may send you
marketing material from time to time by email, telephone, fax or
other electronic messaging service unless you indicate to us that
you would prefer not to receive it. If you do not wish to receive
this information, please send us an email at clientservices@cityindex.co.uk or
phone us on 020 7550 8585.
4. We, and our associated companies, may disclose your
personal information to successors in title to our business and
suppliers we engage to process data on our behalf. However, we do
not sell, rent or exchange your personal information with any third
party for commercial reasons, beyond the essential requirement for
debit card validation when depositing or withdrawing funds, credit
agencies should you wish to open a credit account with City Index
and fraud prevention agencies.
5. However, where required by law, your personal information may
also be disclosed to an applicable governmental, regulatory or
enforcement authority. These authorities may then use your personal
information to investigate and act on any breach of law or
regulatory rules in accordance with their procedures.
6. In accordance with the UK data protection legislation we follow
strict security procedures in the storage and disclosure of
information that you have given us, to prevent unauthorised
access.
7. You have the right at any time to request a copy of the personal
data that we hold on you (for which we may charge a small fee) and
to correct any inaccuracies .In order to maintain the accuracy of
our data base, you can update your personal details by
telephone.
8. We use a technology known as "cookies" as part of a normal
business procedure to track patterns of behaviour of visitors to
our site. A cookie is an element of data that our website sends to
your browser which is then stored on your system. We may store any
information collected about you in this way which can be used to
identify you when you visit our site in future, unless you change
your browser settings to switch off cookies. If you want to know
how to do this please look at the help menu on your browser.
Information on deleting or controlling cookies is available at
www.AboutCookies.org. However, you may not be able to use all the
interactive features of our site if cookies are disabled.
9. In order to process debit card transactions, the bank or card
processing agency may require to verify your personal details for
authorisation outside the EEA (European Economic Area). Therefore
by browsing this website and communicating electronically with us,
you acknowledge and agree to our processing of your personal
information in this way. Save in the circumstances set out in
paragraph five of this policy, your information will not be
transferred outside the EEA for any other purpose.
10. If you have any questions about privacy please contact our
Compliance Officer at:
City Index Limited
Moorgate Hall
155 Moorgate
London
EC2M 6XB
Tel: 020 7550 8590