Help & Support

  • The pages within this section are designed to help you get all the information you need in order to start trading with City Index.

    From technical help and support on browsers, cookies and firewalls to logging in and troubleshooting information, account funding, financing charges, margin and leverage and more. You can also find information on the various Orders and Positions that we offer at City Index.

    Having trouble accessing the trading platform?

    Certain settings on your computer may be preventing you from logging on to our trading platform. Clearing your cache should help resolve this issue. Please click on the relevant links below to see how you can clear your cache.

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    Still can’t find what you’re looking for? Contact our Client Management team on 0845 355 0801 or email Client Management and we will be more than happy to help.