Trading Platforms

  • Q1)What platforms can I trade FX on with City Index?

    You can trade FX with City Index on two platform ranges:

    Advantage Trader: Our advanced, downloadable trading platform offering over 100 technical indicators, a customisable interface, customisable alerts, 100+ built in trading strategies and more. You can trade FX on Advantage trader through spot FX, CFDs or spread betting. (Available as downloadable, browser, mobile or tablet).

    MetaTrader4: The world’s most popular FX trading platform, City Index MT4 also offers some of the industry’s lowest spreads on FX pairs, and is available as both a downloadable desktop platform or as applications for mobiles and tablets.

    Q3) What are the system requirements for the Advantage Web platform?

    The system requirements for accessing our web platform, Advantage Web are: 

    1 Hardware: Modern PCs will run our interface successfully but we recommend that you have at least a 2GHz processor with 2048MB of RAM and up to 40MB of available hard disk space. Of course, this is also dependent on what other applications your computer is running. 

    2 Operating System: Windows: Windows 7, Vista, XP, 2000, 2003 and 2008 Server or newer. Mac: OS X 10.5.x, 10.6.x or newer. 

    3 Internet Browsers: Our platform is optimised on Mozilla Firefox 3.6 and above, although it will perform on all other major browsers, such as Internet Explorer, Firefox and Chrome. 

    4 Flash Player: Our browser based trading platform is based on Flash technology. If you do not already have Flash installed on your machine, your browser should detect this and automatically redirect you to the Flash download page. If not, download the latest version of Flash free of charge. 

    Please note: Installing Macromedia Flash Player from the Macromedia website with the default options will also install the Google Toolbar. The Pop-up Blocker in the Google Toolbar can cause problems when logging on to your account. For this reason we recommend disabling the Google Toolbar installation (by unchecking the box) before proceeding with the Flash installation

    5 Screen Resolution: The platform is best viewed at a screen resolution of 1024x768. You can adjust your screen resolution by going to Control panel > Display > Change Display Settings.

    Q4) What is one-click trading?

    One-click trading is an advanced tool for experienced or professional traders. It is easy to configure 1-click on the City Index FX trading platforms by amending your settings in the Account section. Please be aware that 1-click trading enables you to enter/exit trades very quickly and should therefore be used with caution. We recommend that you acquaint yourself with the 1-click option on our demo account, before you using it on your live account. 

    Q5) Is there a charge to download any of the City Index FX Platforms?

    No. All of the City Index FX platforms are free to download and use.

    Q6) Are the City Index FX web and downloadable trading platforms secure?

    Yes. All City Index trading platforms are accessed via a HTTPS connection and are secure. To access your account on any of our platforms, you will be required to enter your username and password.

    Q7) Is there a help guide for the Advantage platforms?

    You can refer to the user guides, available on our website. Help is also available within the Advantage Web platform, by clicking on the Help button.

    Q8) How do I know if I have the latest versions of the City Index Advantage Platforms?

    Every time you log in to one of our trading platforms, your software will automatically update to the current Advantage Web version.