Privacy Policy
(1) City Index is subject to data protection legislation in
the UK. We are therefore committed to protecting your privacy and
maintaining the security of any personal information that we
receive from you. If our Privacy Policy changes, we will place an
updated version on this page.
(2) The purpose of this statement is to explain to you what
personal information we collect and how we and our associated
companies may use it.
(3). The personal information we hold is only used for
establishing and managing your account, to help us identify you
when you contact us and supplying you with information regarding
opportunities that we believe may be of interest to you. As a
result we may send you marketing material from time to time by
email, telephone, fax or other electronic messaging service unless
you indicate to us that you would prefer not to receive it. If you
do not wish to receive this information, please contact us.
(4) We, and our associated companies, may disclose your
personal information to successors in title to our business and
suppliers we engage to process data on our behalf. However, we do
not sell, rent or exchange your personal information with any third
party for commercial reasons, beyond the essential requirement for
debit card validation when depositing or withdrawing funds, credit
agencies should you wish to open a credit account with City Index
and fraud prevention agencies.
(5) However, where required by law, your personal
information may also be disclosed to an applicable governmental,
regulatory or enforcement authority. These authorities may then use
your personal information to investigate and act on any breach of
law or regulatory rules in accordance with their procedures.
(6) In accordance with the UK data protection legislation
we follow strict security procedures in the storage and disclosure
of information that you have given us, to prevent unauthorised
access.
(7) You have the right at any time to request a copy of the
personal data that we hold on you (for which we may charge a small
fee) and to correct any inaccuracies. In order to maintain the
accuracy of our data base, you can update your personal details by
telephone.
(8) We use a technology known as "cookies" as part of a normal
business procedure to track patterns of behaviour of visitors to
our site. A cookie is an element of data that our website sends to
your browser which is then stored on your system. We may store any
information collected about you in this way which can be used to
identify you when you visit our site in future, unless you change
your browser settings to switch off cookies. If you want to know
how to do this please look at the help menu on your browser.
Information on deleting or controlling cookies is available at
www.AboutCookies.org. However,
you may not be able to use all the interactive features of our site
if cookies are disabled.
(9) In order to process debit card transactions, the bank
or card processing agency may require you to verify your personal
details for authorisation outside the EEA (European Economic Area).
Therefore by browsing this website and communicating electronically
with us, you acknowledge and agree to our processing of your
personal information in this way. Save in the circumstances set out
in paragraph five of this policy, your information will not be
transferred outside the EEA for any other purpose.
(10) If you have any questions about privacy please contact
our Compliance department at:
City Index
Moorgate Hall
155 Moorgate
London
EC2M 6XB
Tel: 0800 980 4414