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Please contact our client management team for all account queries, including:
Call local: 0845 355 0801 Call international: +44 203 194 1801 Email:firstname.lastname@example.org
Open Monday to Friday, 24 hours a day
See our Help & Support section for information related to opening a spread betting or CFD trading account, platform support and other matters related to your City Index spread bet or CFD account.
Alternatively, please see our FX FAQs for any questions about your City Index FX account.
Please contact Gain Capital reception on +44 207 550 8500 for all non-account questions, such as:
Open Monday to Friday, from 8.00am until 5.30pm BST
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*Spread betting and CFD trading are exempt from UK stamp duty. Spread betting is also exempt from UK Capital Gains Tax. However, tax laws are subject to change and depend on individual circumstances. Please seek independent advice if necessary.
†1 point spreads available on the UK 100, Wall Street, Germany 30, France 40 and Australia 200 during market hours on daily funded trades & daily future spread bets and CFDs (excluding futures).
**Fixed spreads are available on major FX pairs during London trading hours between 8.00am GMT and 6.30pm GMT.
City Index is a trading name of GAIN Capital UK Limited. Head and Registered Office: Park House, 16 Finsbury Circus, London, EC2M 7EB. GAIN Capital UK Ltd is a company registered in England and Wales, number: 1761813. Authorised and Regulated by the Financial Conduct Authority. FCA Register Number: 113942. VAT number: 524837435.
City Index and City Trading are trademarks of GAIN Capital UK Ltd.
The information on this website is not targeted at the general public of any particular country. It is not intended for distribution to residents in any country where such distribution or use would contravene any local law or regulatory requirement.
GAIN Capital UK Ltd is authorised and regulated by the Financial Conduct Authority More information©