Contact Us

  • Client Management

    (Account queries)

    Please get in touch with us for the following types of queries: 

    • Account opening
    • Dealing instructions
    • Funding and withdrawals

    Forgotten your password? Don't worry. You can use our simple form to reset your password online.

    Open Monday to Friday, 24 hours a day

    Call local: 0845 355 0801
    Call international: +44 203 194 1801

    Find us on Google maps

    For general enquiries, please call +44 207 550 8500.

    Have a question?

    See our Help & Support section for information related to opening a spread betting or CFD trading account, platform support and other matters related to your City Index spread bet or CFD account. Alternatively, please see our FX FAQs for any questions about your City Index FX account. 

    For general enquiries, please call +44 207 550 8500.

  • General Enquiries

    (Non-Account queries)

    You can contact our Reception for all non-account questions such as:

    • General enquiries
    • Marketing queries
    • Visitor information
    • Switchboard 


    Open Monday to Friday, from 8am until 5.30pm GMT

    Call local: +44 207 550 8500

  • Any Questions?

    Help and Support