Contact us

  • Forgotten your password? Don't worry, you can reset it by clicking here.

    Please contact our client management team for all account queries, including:

    • Account opening
    • Dealing instructions
    • Funding and withdrawals

    Call local: 0845 355 0801
    Call international: +44 203 194 1801

    Open Monday to Friday, 24 hours a day

    See our Help & Support section for information related to opening a spread betting or CFD trading account, platform support and other matters related to your City Index spread bet or CFD account.

    Alternatively, please see our FX FAQs for any questions about your City Index FX account.

    General enquiries

    Please contact Gain Capital reception on +44 207 550 8500 for all non-account questions, such as:

    • General enquiries
    • Marketing queries
    • Visitor information
    • Switchboard

    Open Monday to Friday, from 8.00am until 5.30pm BST

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